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KitchenAid Architect Series II : KEMS378SSS 27in Microwave Combination Wall Oven – Stainless Steel

October 18th, 2009 Leave a comment Go to comments

KitchenAid Architect Series II : KEMS378SSS 27in Microwave Combination Wall Oven - Stainless SteelKitchenaid Stainless Steel Architect Series II 27″ Built In Combination Oven – KEMS378SSS. Add-A-Minute Control. Even-Heat True Convection System. EasyConvect Time And Temperature Conversion System. Self-Cleaning System. Dehydration. SatinGlide Roll-Out Extension Rack. Holiday.Sabbath Mode. Stainless Steel Finish

KitchenAid Architect Series II : KEMS378SSS 27in Microwave Combination Wall Oven – Stainless Steel

Built-In Microwave
  1. October 18th, 2009 at 04:36 | #1

    We had this oven installed on December 1st 2008. It lasted 4 weeks before the magnetron and inverter went, rendering the microwave completely unusable.
    We called kitchenaid to get the appliance fixed, who sent a repair technician who diagnosed the problem but couldn’t fix it. Kitchenaid then sent ANOTHER technician who then had to re-diagnose the problem.
    The second technician has been a nightmare since, unable to order correct parts and fix the problem at all.
    To this date, the oven has been broken for 4 weeks with no sign of it getting fixed anytime soon. Do yourself a favor and get something else.

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